{"report":"{\"schema\":\"skovos.vendor-report.v0.1\",\"methodology_version\":\"0.1\",\"issuer\":{\"name\":\"Skovos (Haver AI Inc.)\",\"url\":\"https://www.skovos.ai\",\"public_key\":\"https://vendor.skovos.ai/.well-known/skovos-report-key.json\",\"independence\":\"Computed by Skovos from telemetry received through the vendor's Skovos API key. The vendor cannot edit metrics, thresholds or past reports.\"},\"vendor\":{\"slug\":\"demo-health-ai-careassist\",\"company\":\"Demo Health AI\",\"product\":\"CareAssist\",\"intended_use\":\"FICTIONAL DEMO. Drafts replies to patient portal messages for nurses to review before sending.\",\"demo\":true},\"period\":{\"from\":\"2026-09-27T20:13:47.990Z\",\"to\":\"2026-10-04T20:13:47.990Z\"},\"generated_at\":\"2026-10-04T20:13:48.118Z\",\"summary\":{\"events\":419,\"drift_flags\":4,\"headline\":\"4 item(s) for review this week.\"},\"drift_flags\":[{\"metric\":\"model_version\",\"severity\":\"review\",\"note\":\"New model/version in use: frontier-llm@2026-09-30\"},{\"metric\":\"refusal_rate\",\"label\":\"Refusal rate\",\"previous\":0.021377672209026127,\"current\":0.05250596658711217,\"delta\":0.031128294378086046,\"severity\":\"review\",\"note\":\"Refusal rate rose from 2.1% to 5.3%\"},{\"metric\":\"human_override_rate\",\"label\":\"Clinician override rate\",\"previous\":0.07125890736342043,\"current\":0.11217183770883055,\"delta\":0.04091293034541012,\"severity\":\"review\",\"note\":\"Clinician override rate rose from 7.1% to 11.2%\"},{\"metric\":\"negative_feedback_rate\",\"label\":\"Negative feedback rate\",\"previous\":0.03614457831325301,\"current\":0.1,\"delta\":0.06385542168674699,\"severity\":\"review\",\"note\":\"Negative feedback rate rose from 3.6% to 10.0%\"},{\"metric\":\"phi_screen\",\"severity\":\"info\",\"current\":2,\"note\":\"2 submission(s) rejected because they looked like patient data; nothing was stored\"}],\"metrics\":{\"current\":{\"events\":419,\"active_days\":8,\"use_cases\":[\"portal_reply_draft\"],\"models\":{\"frontier-llm@2026-08-15\":179,\"frontier-llm@2026-09-30\":240},\"error_rate\":0.007159904534606206,\"refusal_rate\":0.05250596658711217,\"guardrail_flag_rate\":0.028639618138424822,\"guardrail_flags\":{\"medication_dose_mention\":7,\"out_of_scope_request\":5},\"human_override_rate\":0.11217183770883055,\"negative_feedback_rate\":0.1,\"feedback_events\":160,\"latency_p50_ms\":1387,\"latency_p95_ms\":2364},\"previous\":{\"events\":421,\"active_days\":8,\"use_cases\":[\"portal_reply_draft\"],\"models\":{\"frontier-llm@2026-08-15\":421},\"error_rate\":0.009501187648456057,\"refusal_rate\":0.021377672209026127,\"guardrail_flag_rate\":0.0166270783847981,\"guardrail_flags\":{\"out_of_scope_request\":2,\"medication_dose_mention\":5},\"human_override_rate\":0.07125890736342043,\"negative_feedback_rate\":0.03614457831325301,\"feedback_events\":166,\"latency_p50_ms\":1118,\"latency_p95_ms\":2454}},\"acknowledged_issues\":[{\"id\":\"inc_4f037b0e\",\"opened_at\":\"2026-10-02T19:57:39.638Z\",\"title\":\"Refusals rose after the 2026-09-30 model update\",\"severity\":\"medium\",\"description\":\"Our upstream model update made CareAssist decline more medication-adjacent drafts. Nurses wrote more replies by hand.\",\"fix\":\"Pinned the prior model for medication topics and added a regression test set. Watching refusal rate daily.\",\"status\":\"open\",\"resolved_at\":null}],\"audit\":{\"chain_head_seq\":844,\"chain_head_hash\":\"57fb4779582b1c2d644c10664231848518add8e694bbb3b66559f9c79a0857ea\",\"verify_url\":\"https://vendor.skovos.ai/api/v1/audit/verify?vendor=demo-health-ai-careassist\"},\"limitations\":[\"Independent monitoring of telemetry the vendor sends. Coverage depends on what is sent; Skovos does not receive patient data.\",\"Not a certification of clinical safety, efficacy or regulatory compliance.\",\"Thresholds follow Skovos methodology v0.1; flags mean 'look at this', not 'unsafe'.\"]}","signature":"wRJS4avohE9pNmO1suvnQYg3TqDVTf5uei4VwsVxKZAqjVQ6guWiYhLxDFeKZ3ccbHXbZXr613rnmrkh71AWCA","alg":"Ed25519","key":"https://vendor.skovos.ai/.well-known/skovos-report-key.json","chain_entry_hash":"807f94d47105f69eee850c5f4ebf072e74d609a961f8b6c7b01a92241e41c6b6"}